Shipping & Delivery Policy
At Into Home we offer free standard delivery on all orders shipped within the United Kingdom. There are no minimum spend requirements and no hidden delivery charges at checkout.
Order processing
Orders are processed within 1–2 business days of payment being received. You will receive a confirmation email once your order has been dispatched.
Delivery times
Estimated delivery is 3–5 business days from dispatch for most UK mainland addresses. Larger items (such as major appliances, sheds and boilers) may be delivered on a dedicated courier service; delivery timescales for these items will be confirmed by email.
| Service | Cost | Estimated delivery |
|---|---|---|
| Standard UK Delivery | Free | 3–5 business days after dispatch |
Delivery area
We currently deliver to addresses within the United Kingdom. Some remote areas (including parts of the Scottish Highlands and Islands, Northern Ireland, the Isle of Man and the Channel Islands) may require additional delivery time.
Tracking your order
Where a tracked service is used, tracking details will be included in your dispatch email. If you have not received your order within the estimated timeframe, please contact us and we will investigate straight away.
Business details
Trading name: Into Home
Registered company: KINN-WELD LTD (Company No. SC648645), registered in Scotland
Registered address: Argyll House, Quarrywood Court, Livingston, EH54 6AX, Scotland
Email: welcome@intohome.co.uk
Phone: +44 7916 683601
Customer service hours: Monday to Friday, 9:00am – 5:00pm (UK time)